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01-31-2025 11:46 AM
Discovery is updating details for the CIs front and back while discovering IP address. We have unchecked DNS or NetBIOS is trusted host name source property but still having the issue.
What can we do to resolve this issue. Attached is a screenshot of the issue. Discovery was ran on 01/28 and another one was ran 01/30.
Solved! Go to Solution.
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02-02-2025 03:46 PM
Hi @Ken61
There are two discovery properties to keep the ip address unique and ip sync from Nic’s table.
Please find the below kb article
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0687602
Please mark my answer as helpful if it resolves your issue.
Regards,
srinija
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02-02-2025 03:46 PM
Hi @Ken61
There are two discovery properties to keep the ip address unique and ip sync from Nic’s table.
Please find the below kb article
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0687602
Please mark my answer as helpful if it resolves your issue.
Regards,
srinija
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06-19-2025 05:41 AM
Hi @Ken61
There are two discovery properties to keep the ip address unique and ip sync from Nic’s table.
Please find the below kb article
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0687602
Please mark my answer as helpful if it resolves your issue.
Regards,
srinija