Discovery is updating details for the CIs front and back while discovering IP address

Ken61
Giga Guru

Discovery is updating details for the CIs front and back while discovering IP address. We have unchecked DNS or NetBIOS is trusted host name source property but still having the issue.

What can we do to resolve this issue. Attached is a screenshot of the issue. Discovery was ran on 01/28 and another one was ran 01/30. Disc issue.jpg

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Ken61 

 

There are two discovery properties to keep the ip address unique and ip sync from Nic’s table. 

Please find the below kb article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0687602

 

Please mark my answer as helpful if it resolves your issue. 

Regards, 

 

srinija

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2 REPLIES 2

Community Alums
Not applicable

Hi @Ken61 

 

There are two discovery properties to keep the ip address unique and ip sync from Nic’s table. 

Please find the below kb article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0687602

 

Please mark my answer as helpful if it resolves your issue. 

Regards, 

 

srinija

srinija_itom
Giga Guru

Hi @Ken61 

 

There are two discovery properties to keep the ip address unique and ip sync from Nic’s table. 

Please find the below kb article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0687602

 

Please mark my answer as helpful if it resolves your issue. 

Regards, 

 

srinija