Error: "Credentials are Missing" in flow Action "Copy attachment to SFTP Server"
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7 hours ago - last edited 5 hours ago
Dear Peers,
I got the Error in "Credentials are Missing" in flow Action "Copy attachment to SFTP Server".
I am using the Connection alias. It is working in DEV, but when i moved to UAT and updated correct host name, Port number after i checked from the Flow Action Level, It says the error.
I am using the Connection Alias but in the error message we got the Target_credentials_alis is empty.
Kindly help on this topic.
Many Thanks,
Manthira
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48m ago
Hi @Manthira Moorth ,
have you checked your Connections and Credentials entry mentioned in the action in UAT?, compare this with Dev
if not there please capture and move it UAT and test.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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24m ago
Hello @Manthira Moorth,
This error can also occur if the password / client secret tied to your credential didn’t migrate correctly from DEV >UAT. Since encrypted fields don’t always copy over with update sets, please:
Re-enter the password or client secret directly in the credential record in UAT.
Test the connection again after saving.
Along with that, still validate the basics:
Connection Alias record exists in UAT and is linked to the credential.
Credential mapping is not empty (otherwise you’ll see Target_credentials_alias is empty).
Scope differences if the alias was created under a custom app scope.
Host/Port values match your UAT SFTP server.
Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.