Error: "Credentials are Missing" in flow Action "Copy attachment to SFTP Server"
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3 weeks ago - last edited 3 weeks ago
Dear Peers,
I got the Error in "Credentials are Missing" in flow Action "Copy attachment to SFTP Server".
I am using the Connection alias. It is working in DEV, but when i moved to UAT and updated correct host name, Port number after i checked from the Flow Action Level, It says the error.
I am using the Connection Alias but in the error message we got the Target_credentials_alis is empty.
Kindly help on this topic.
Many Thanks,
Manthira
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3 weeks ago
Hi @Manthira Moorth ,
have you checked your Connections and Credentials entry mentioned in the action in UAT?, compare this with Dev
if not there please capture and move it UAT and test.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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3 weeks ago
Hi @Hemanth M1 ,
As i checked the in the ACTION i used the "Use Connection Alias" Option
I have the correct connection also.
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3 weeks ago
Hi @Manthira Moorth ,
Can you test the credentials under the Connection alias record
Go to the Connection & Credential Aliases > Open the record> go to credential tab > Open the record and test using "Test Credentials" UI action
I would also recommend to update password on the credential record again in UAT.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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2 weeks ago
Hi @Manthira Moorth ,
did this resolve your issue?
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
