Error: Unable to make a connection to Intune via Graph API call?

[Sandeep _1]

Error executing script : org.mozilla.javascript.JavaScriptException: Error: Unable to make a connection to Intune via Graph API call. Please check your credential configuration. Check system log for more details. (sys_script_include.6a4e0342773310102dfb23446810611c.script; line 613)

[Parag_Sanyashiv]

Hi Sandeep,

This seems to be a credential error. You can cross-check the credentials used for intune. Also, check the communication packets if diverted through mid-server. 

Regards,

Parag Sanyashiv

[Adahn]

I ran into this issue recently in an instance, and managed to find the actual cause by viewing executions in Flow Designer, as the Intune executions in question will show up there in failed state. In my case, it was not actually credential related, but the connection was timing out.

[AJ-TechTrek · Accepted solution]

Hi @Sandeep _1 

this is a credential's issue or access issue with Mid Server or your intune graph connector is not up to date, Please update the version of graph connector to resolve this issue.

Thanks

AJ