In my environment, I was able to discover all window assets with no problem. I started working on Linux server discovery but unfortunately, the Linux assets are not reporting to my instance. So far these are the steps I took to fascilitate the discov...
Hi Guys,I'm working on some nice charts in ServiceNow, which are based on morris.js components (http://www.oesmith.co.uk/morris.js/). It's really simple and there are no problem if you just want to display a static chart, which loads data only once, ...
Hi Everyone,I have missed one option under reports in ServiceNow. Does anyone know if it is possible to filter all incidents that was updated in a specific range of time by a specific list of operators?Now I am using filter:Updated -> On -> Today -> ...
Am I doing this correctly?I am BRANCHing out and creating 2 (or more) tasks - works fine.Once all of the tasks have been completed/closed, I then want to continue with the workflow. So, I used a JOIN to bring the tasks back together.The problem I hav...
Client scripts don't like (current) and I'm in need of getting the sysid of the current change form I'm building a script for. What's the client script equiv. to current?I'm trying to get this to work in an onsubmit//get workflow helpervar workflow =...
We are looking into purchasing Runbook Automation (RBA) and one of our immediate projects will be to develop methods for users to reset their Active Directory (AD) password. We have not purchased it yet so I cannot play with it but I'd like to gather...
We are trying to set up discovery to create and classify Citrix NetScaler devices. After doing my initial scan of a known good IP address, i quickly discovered that these devices only have port 22 open, which is interpreted by discovery as being a UN...
Specifying the timing of discovery schedules can be a lot easier if we set them up to run one after another. Here is a way to do that.Discovery sequences are defined in a table with three columns consisting of a text name, an integer, and a reference...
We have added a column to the Business Rules, UI Actions, and Scheduled Jobs table to track items that have been added by our company. We are planning on updating to Calgary soon, but these tables wont be upgraded due to this change. Thus, in order f...
In the April release functionality on decimal notation can be changed.Has anyone found where can I find or change this functionality? What I'm looking for is that a decimal field uses a dot-notation as decimal separator instead of a comma-notation. E...
HelloDoes anyone know if it is possible to link an incident to a change ?I have used the wiki and I know that by right clicking the header of the incident you can create a change record, however the change record doesn't reference the incident number...
Hi,I'm trying to create dependent lists for 3 (new) non-choice-type reference fields on incident forms. If we call the fields "1", "2", and "3" for brevity here, then 2 will be dependent on 1, and 3 will be dependent on 2, such that the value chosen ...
We are working on rolling out Discovery. I'm working with our MSSQL admin to get the permissions setup so the powershell probe will work. I have everything set to use Windows Integrated Security...at least I think I do.When we run the probe against t...
Does anyone have an example of how to start an SLA from a business rule?
I am trying to create a custom chart that trends data from a Trend Job that runs every hour.I want to make the X axis the hour that the data was collected on (which I have done using "collected" as the column, and that works fine), and I want to make...
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