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Errors with Service Mapping- Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection

vikrantsharma
Kilo Guru

‎01-21-2019 02:07 AM

We are performing Service Mapping on one of the Service We using, which we were able to Map on Istanbul version.

However, after we have upgraded to Kingston, we keep getting the error as below on the entry point itself:

 

Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection

 

We are using the same setup with our MID Servers and other required configuration, and only thing which has changed in the Version of ServiceNow.

The Map is able to see the service running on the LB but it doesn't go anywhere from that. I have been looking for the resolution on the internet but couldn't find anything that is helpful.

We are on Kingston Patch 12. 

Please make it correct or helpful if this solves or help you with your issue for other to make use it.

Thanks & Regards,
Vikrant Sharma
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11 REPLIES 11

supriyarajp
Tera Contributor
In response to HamzehAlsheikh

Monday

@HamzehAlsheikh  under load balancer pool i am unable to locate the app name, any suggestion?

0 Helpfuls

supriyarajp
Tera Contributor
In response to HamzehAlsheikh

Monday

@HamzehAlsheikh under load balancer pool i am unable to locate the app name, any suggestion?

0 Helpfuls