Event Management receiving syslog for events

[jboiteux]

I am working on testing Event Management capabilities and would like to know or understand how to configure Event Management with the mid-server to receive syslog information to the SNOW instance directly from the device without using a monitoring tool.

[vadimshif]

Hi

You can PUSH events into ServiceNow system by these ways (

"Configure listeners to push event information" topic of documentation):

To MID (and from there it will be forwarded to instance):

SNMP trap

REST API on MID with SN format of event (JSON) 

REST API on MID with generic JSON format 

REST API on MID with any format + your script running on MID parsing input information and translating it to SN format of event (JSON)

To instance: 

Standard table SN REST API to insert record into Events table (SN format of event,  one by one, relatively slow)

REST API to insert bulk of record into Events table (SN format of event, quick bulk insert, but no business rules are not applicable)

REST API with generic JSON format 

REST API with any format + your script running on Instance and parsing input information and translating it to SN format of event (JSON)

You can PULL events from your system into Service Now

"Connectors and listeners" topic of documentation):

Need to implement new Connector, calling to API to pull data

[pratiksha5]

Did you find any solution for this one?