Exporting Service mapping with manual connection from one instance to another

[Dipak_l]

I'm having trouble exporting a service map from one instance to another. When I export the service definition as a JSON file, the manual relationships I set up in the service mapping don’t appear. I also tried exporting the manual relationships and related CI data from the cmdb_ci_rel table, but they’re still missing. Can anyone help me figure out how to properly export and import these manual relationships with the service map?

[Gomathi Kannan]

@Dipak_l , records will get created only in these 3 tables when you are adding CI manually in Service map. Hence requesting you to check whether you exported all these records properly into your target instance

BR,

Gomathi K