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Failed to recognize application.

SD21
Tera Contributor

Hi,

 

Can someone pls help me on below issue. I am getting below error-

 

I'm working to create a Service Map. Earlier I was getting an error as "The system failed to create an inclusion connection from CI (type:cmdb_ci_app_server_websphere). There is a containment rule for this CI type and a pattern which is associated with the contained item, but no inclusion connection created".

 

I'm following the below link and added "cmdb_ci_app_server_websphere" table name in the ECC agent property (ECC agent Table :ecc_agent_property, Property Name :map_accuracy_errors_ci_types_to_exclude)

https://www.servicenow.com/community/itom-forum/no-inclusion-connection-created-from-ci-type-cmdb-ci...

 

Now there is a new error comes up as "Failed to recognize application. See the Discovery Pattern Log for more details". I have attach the screenshot of pattern log and map. 

5 REPLIES 5

NiviVegunta
Tera Expert

Hello

May I know if someone has solution for this error  " Failed to recognize application.See the discovery log for more details" .

Tx