Get CI Informations during TopDown Discovery

[TeeKaypA]

Hi all,

Can I access information of specific CI in a discovery pattern? I have to create a connection to a CI, but I don't know on which server this CI is running. However, horizontal discovery has already stored this information in the CMDB and therefore it would be great to get this information. Is there a way to get this informations? Host, Ports etc.

Thanks

Thomas

[Prabu Velayutha · Accepted solution]

If you know in CMDB table data is located, then try to use the HTTP Get Call operation step to extract data on CI types with using the CMDB instance APIs, hope you can retrieve the data you expect.

Reference Product Document:

https://docs.servicenow.com/bundle/utah-it-operations-management/page/product/service-mapping/task/h...

[TeeKaypA · Accepted solution]

Hi Guys,

This is the way to go if you need cmdb/ci information during topdown discovery.

Using GlideRecord scripting in Service Mapping Pat... - ServiceNow Community