Has anyone discovered Citrix Xenapp and XenDesktop

[Hema Chowdary B]

Hi All,

I have to discover the citrix xenapp and Xendesktop for which I have enabled the SAM professional plugin. The docs says we need to create a discovery schedule to trigger the citrix license server pattern, but stuck in the part. can anyone help me on this.

[Alvaro Paronuzz]

It seems this KB article is no longer available.

[Steven B]

Are there any updated articles related to this? We've been trying to setup this discovery as well and running into issues.

[ServiceNow Tec2]

This has been resolved by ServiceNow Technical Support. Please refer to KB0972795 for more information.

[ServiceNow Tec2 · Accepted solution]

This has been resolved by ServiceNow Technical Support. Please refer to KB0990422 for more information.

[Marek Meres]

Hmm, I tried to check KB0990422 but seems it is reserved for ServiceNow employees?

The same with the other two KBs given in SN responses: KB0972795 and  KB0972898.

Can anyone advise what these three KBs are?