Hi everyone, I'm facing an issue with a MID Server that has been in the Validating state

[AvinashU]

Hi everyone,

I'm facing an issue with a MID Server that has been in the Validating state for more than 12 hours.

Environment

• MID Server: mid_demo
• Used for AWS Cloud Discovery

Current observations

• MID Server process is running on the EC2 instance.
• ECC Queue Processed count continues to increase (e.g., 770 → 781 → 802).
• The MID Server is actively processing other ECC messages.

However, I also see the following ECC Queue records:

TopicCommandQueueState
SystemCommand	restartService	input	Ready
SystemCommand	restartService	output	Processed

I observed similar behavior for the Invalidate (delete_mid_keypair) SystemCommand as well:

• Input record remains Ready.
• Output record is Processed.

Questions

1. Is it normal for a MID Server to remain in Validating for more than 12 hours?
2. Is it expected that the SystemCommand input record (restartService or delete_mid_keypair) remains in Ready while the corresponding output record is Processed?
3. Should the input record eventually change to Processed, or is this expected behavior for internal SystemCommands?
4. Has anyone encountered this issue before, and what was the root cause or resolution?

Any guidance would be greatly appreciated.