How do you handle Service Mapping Complex Use cases?

avivs
Tera Expert

Hi

we have few use cases for Service Mapping we a bit struggling, all of them are on-prem apps:

1. Entry points - for some apps, the app owner is not able to provide any URL/TCP
What should we do? What questions to ask or other info the gather?

2. DHCP, non-Fixed IP
Shall we ask for DNS/host name?

3. Many apps are lab applications, place onsite and installed on many Client PC.
How can we add these PCs to the map?




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