Hi @Pavan you'll want to create the template at the cmdb_ci_server class level and in the "General Information" section, make sure to select both check boxes
- Automatically select all de-duplication tasks that match the selected class
- Add all child classes
Because your looking at both the windows and Hyper V and they're in different classes, you have to go up one level to ensure both classes are included when the template scans for qualified tasks to include in the process.
