How to reduce stale CI count

[Peter Wood]

We have 1000 stale ci, and we want to reduce the count of stale ci.

So is there any way to do this?

As we do not want to delete these stale ci records , they will required for audit later. So what will be the approach for this?

Thanks.

[Shannon Lake]

Peter,

To me, the issue sounds deeper and suggests some opportunity to look at your CMDB Governance.  Please email me or give me a call if you want to talk about this more.  There are some ways to use parts of the platform, but you may need to look at how the CMDB is being managed to fix the problem rather than band-aid it.  

Shannon - shannon.dot.lake@configuretek.dot.com/six five zero 417 one thousand. 

All the best - Shannon

[Peter Wood]

Hi,

I have sent you mail, Please check it and revert me on same.

Thanks.

[MoeG82]

Hello I am having a similar issue with stale CIs, would it be possible to send you an email as well? (almost 5 yrs later lol)

[a_soto87]

What's the problem?

[MoeG82]

I am trying to remediate about 44k stale CIs and update them to "retired" after 90 days with no discovery and then 30 days after that update to "archived". I have updated the Archive table with specified conditions as well as policies in the data manager but this only removed about 3k which. I am not sure what the issue is.