How to remove the default tabs in a workspace

honamiUeo
Tera Contributor

Please tell me more about the workspace.

Below is the screen of the certificate management workspace.

honamiUeo_0-1737421276012.png

 

The OTB has a tab called Downloads, but I don't need it, so I want to delete it.

・What I did
1.Delete the JSON where the tab is described
Contents of the following support article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1201798

honamiUeo_1-1737421429248.png

 

 

2.Delete the existing Download tab in the sys_ux_app_route list

honamiUeo_2-1737421444507.png

 

 

 

Even after doing the above, the Download tab is still there

(I also tried clearing the cache, re-logging, and repeating for a certain period of time)

If anyone has any other points that should be looked at, could you please help me?
Thank you in advance.

4 REPLIES 4

Community Alums
Not applicable

HI @honamiUeo ,

It takes a bit of time to reflect the changes.

Try agian now and see if you can still see it?

 

Hi @Community Alums 

Thank you for your reply.

However, I did the above yesterday, so more than 24 hours have passed, but there has been no change on the screen...

Community Alums
Not applicable

Hi @honamiUeo ,

That's Wierd!!

Can you try re-visiting below steps once please:

Steps:

 

  1. Navigate to All > Now Experience Framework > Experiences.
  2. Select the application you want to add to the Workspaces menu on the Unified Navigation.
  3. In related lists, select the UX Application Category M2Ms tab.
  4. Select Workspace in the Experience Category column and remove it.

 

Hi @Community Alums ,

thank you for your reply.

When I removed the workspace, the Certificate Management workspace itself disappeared from the workspaces tab.
What I wanted to do was to delete only the Download tab in the Certificate Management workspace. If you know how to do this, please let me know.

honamiUeo_1-1737436272578.png

honamiUeo_2-1737436451236.png

 

honamiUeo_3-1737436604015.png