Impacted Services on Alert record is empty

Lhora Alvarez
Tera Sage

Hi all!

 

The Impacted Services related list on the Alert record is empty even when the CIs of its secondary alerts are properly configured to match the related CIs of the desired Service (ex. Test Service).

 

How do I show the Test Service on the related list?

LhoraAlvarez_0-1692234855649.png

 

0 REPLIES 0