Import sets getting cancelled with below error message

Harish13696
Tera Contributor

We are encountering an issue while executing the "Scheduled Data Imports" process in ServiceNow. The execution is being canceled with the following error message:


Error executing script : org.mozilla.javascript.JavaScriptException: Error: Unable to make a connection to Intune via Graph API call. Please check your credential configuration. Check system log for more details. HTTP return status code was 401 (sys_script_include.6a4e0342773310102dfb23446810611c.script; line 659)

Permissions & credentials are verified , everything looks good. Request assistance in identifying and resolving the root cause.

Thanks

11 REPLIES 11

Everytime

 

@Harish13696 

Did you check the credentials are working fine?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur 
Yes, working fine

 

Omkar Mone
Mega Sage

Looks like your graph connector needs an update or repair in the plugins list. Can you try that once?

@Omkar Mone 
I had tried with repair Plugin, but no luck