Instance login Issue while working on On Demand course

[pradeep876]

Hello ServiceNow Community!

I am working on a Flow Designer On-Demand course. I am unable to launch my instance (While I waited for 6 hours to configure my instance) and still launching stage also while I try to open my instance it is throwing an error- Login: GET is not allowed!

Screenshot shared. Can you help me? Please

[AJ-TechTrek · Accepted solution]

HI @pradeep876 ,

Please close this windows and retry to launch the Instance, earlier there are some issue with launching the instance which is resolved now, Please check.

Also if not working, re-enroll for the course again and try.

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

[Sandeep Rajput]

@pradeep876 Please raise a case with Now Learning support team if this issue doesn't get resolved after multiple attempts. 

[VemulawadaT]

I am unable to login with my credentials provided in the portal. I have tried even with reset password. But it is always displaying the same error message: invalid user login credentials.

[Joe Walters]

Regarding the "Login: GET is not allowed!" error message, this is what I received from ServiceNow Support when it happened to me. The short of it is your lab instance isn't fully ready yet and you need to wait. Requesting a new instance will only make it take longer 'til you have a usable lab instance available, so be patient.

In my case, the entire course was supposed to only take 2 hours, so I ended up finishing all content way before a lab instance was available and it's highly debatable whether I'll go back and complete the labs once a lab instance is available. It just depends on how long it actually takes and my availability whenever it's fully ready.

Response from support:

Your instance is not available at this time because it is currently in the launching state.
If you attempt to log into it when it is still launching, you may see the message "GET IS NOT ALLOWED!" and the credentials will not succeed with the login process.

When you requested your instance there wasn't one in the course's pool of instances to provide you one with immediate access so a new instance needed to spin up to provide to you. When the instance is launching, it loads everything necessary for your course's requirements.
The time it takes for instances to launch for this particular course is approximately 2 hours.

Once your instance becomes available, you will be able to access it by either of these two ways :
1) From your course, click "open my instance" button - this is the best because it provides the credentials automatically
2) Open the URL in a separate window or tab and enter the credentials - this also works pretty seamlessly...