Is any one have any idea how to populate the full DNS name of device without modifying the global property to append the full DNS name with device.

[Saurabh Kumar2]

Is any one have any idea how to populate the full DNS name of device without modifying the global property to append the full DNS name with device?

I want to populate the full DNS name for some of the devices in a custom field.

[Saurabh Kumar2]

Discovery is not populating the "DNS Domain(dns_domain)" field value for all the devices.Can anyone help why is not working for all the devices?

[doug_schulze]

DNS Domain is only populated for Windows devices so if you are not seeing that populated for Linux hosts then its working as designed..

For reference what I like to do when curious where an attribute comes from search the script field for the dictionary entry (in this case dns_domain) you will see the probe and sensor that grabs it...

[jay_brigden]

Hi Doug,

I was wondering whether or not ServiceNow are going to update discovery so that DNS Name is captured for Linux Servers?

If this is not going to be in an update is this likely to be included in the release of Neebular?

We want to populate the CI Name field with the Fully Qualified Domain Name.   As we cannot discover the DNS Name and in turn the Host Name we cannot populate (via a business rule) the CI Name field.

Any help would be appreciated.

Thanks

Jay Brigden

[aleck_lin]

Saurabh,

I think I'm gonna make a slight correction to what Doug said. I think he might've been thinking about the OS Domain field, which is windows only attribute.

The DNS domain field should come from the DNS port probe, which means that after Shazzam (the port scan) runs, it gets the DNS name after resolving the IP address. That's where it should be populated and is independent of the CI type. If you don't get what you should be getting, check the shazzam input and see if you're actually getting the DNS name for the target device.

ps: Doug is still the king of Disco.