Agent Client Controller populate Assigned to

[shanedavis]

Has anyone found a way to have ACC to populate the CI assigned to when collecting data.  I set the property "sn_acc_vis_content.set_assigned_to", but nothing changed.

[Tanushree Maiti]

Hi @shanedavis 

Check this Servicenow Documentation. Hope it will help you.

Populating Assigned To attribute in Computer CI for Agent Client Collector for Visibility - Content

[Tanushree Maiti]

Hi @shanedavis 

Also check these 2 posts.

https://www.servicenow.com/community/cmdb-forum/failed-to-populate-assigned-to-attribute-in-computer...

https://www.servicenow.com/community/sam-blog/agent-client-collector-for-visibility-acc-v-for-softwa...