Is there a way to restore deleted attachments in service now?

ann_1
Kilo Contributor

‎05-20-2014 02:53 AM

Hi all,

 

By mistake i have deleted all the attachments from sys_attachment table.Is there a way to retrieve it back.

Kindly help me with his.

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marcelo_moreli
Mega Guru

‎05-20-2014 04:45 AM

The only Possibility I see to recover deleted records is at:



System Definition -> Deleted Records



If the attachments are not there, I would say it's not possible to recover them (unless you open a request on HI to restore your instance to a previous point, but that would make you lose all the data that was saved after that point).


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ann_1
Kilo Contributor
In response to marcelo_moreli

‎05-20-2014 05:57 AM

Hi Moreli,



Thanks a lot for your reply.It was helpful.


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