Hello experts,We are a facing a challenge regarding the management of custom plugin certificates for ACCStarting with ACC agent version 3.0.1, ServiceNow requires that all custom plugin certificates be signed and added into the Trusted Root Certifica...
Hi All,I was going through CSDM - Data Foundation NowLearning course. I need to difference b/w Asset and CI with respect to ServiceNow.As per the course it is stated that Applications, Virtual Servers, Web Sites, Cloud environments etc are all CIs. H...
Hello Team, I am trying to discover the EMC Isilon storage devices. Infra team has configured the SNMP v3 as well as http and https protocal to user in server. and also provide the role given by service now in docs. But when i try to validate the...
Hi All,Service Mapping works well with Top-Down Discovery (if the discovery tool is in place to use) to automate the mapping.But,How to do the Service Mapping Manually if no discovery tool?What are the step-by-step procedures to complete Manual servi...
HiI am having lots of trouble getting the default Citrix Netscaler pattern to work. One of two things happens:- The pattern stops at "get vservers table" in the identification section. In debug mode the connection fails to the snmp device 8/10 times-...
Hi community, a question about VMware Discovery.We have 3 ServiceNow instances (DEV, PRE, PRO) which need to discover the same 2 VMware vCenters.Each of the instances has an independent MID server, for all of them we have checked and confirmed networ...
Anyone solved this Discovery issue? Historically, we've successfully discovered our vCenters, but it's stopped working relatively recently. We're getting: Unable to establish connection to https://<IP>/sdk We attempted the guidance in this KB under '...
I am validating the data for the service mapping but keep getting same error message on running the discovery on one of the applications. I have validated patterns and creds but no issue found. Any suggestions?
The "Run" choices we have when setting up a Discovery Schedule are: DailyWeeklyMonthlyPeriodicallyOnceOn Demand We would have to create multiple schedules in order to run a Discovery every weekday or just weekends. Or do we? It may not be obviou...
What is OAuth 2.0?OAuth 2.0 is an authorization framework that allows one application to securely access another application’s resources without sharing user credentials.Instead of exposing usernames and passwords, OAuth 2.0 uses tokens to grant limi...
Hi , i have a situation where there were around 20 windows servers in my cmdb, but as soon as i ran discovery 10 windows server went missing, what could the causes and troubleshooting steps ? @Ankur Bawiskar
Hi Experts, We are looking to integrate SolarWinds with ServiceNow event management for receiving events from SolarWinds using Rest API mechanism. Can someone please help with possible ways to do so any documentation link would be really helpful. Th...
QuestionWe are running ServiceNow On-Prem, while our applications and infrastructure are hosted in AWS.Our objectives are:Discover AWS infrastructure and application componentsPopulate an accurate CMDBBuild service and dependency mappingsUse Operati...
Hi, I need to create a Deletion policy for redundant CIs in CMDB Data Manager. Which filter conditions would work for this? Thanks.
Hello ITOM community, My company is performing a lift and shift of 80% of our on-prem servers to our Azure cloud. We have mid-servers located in all Azure regions that are being utilized. We have had no issues with Discovery finding the migrated se...
