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Task: Create iTunes Discovery Pattern (Part 2)

discovery fundamentals on demand, I am getting errors in debug mode, i don't know what to do in the steps and test button also disabled for testing the steps. help for solving the errors and completion of the course. please find the attached screensh...

suryaogeti1 by Tera Contributor
  • 397 Views
  • 1 replies
  • 0 helpfuls

CMDB based alert grouping primary alert

For the OOTB CMDB-based Alert Grouping in Event Management, where can I verify the logic that selects the parent alert? I want to confirm whether the OOTB grouping uses the newest alert as the parent when the group is first created. 

Verone by Tera Contributor
  • 536 Views
  • 2 replies
  • 0 helpfuls

Resolved! Custom discovery pattern

Hi All, Please suggest.Your help will be appreciated.Thank you in advance. Asmi

Asmita7 by Tera Expert
  • 949 Views
  • 3 replies
  • 1 helpfuls

BLOG: Filter Update for Affected CIs Add button on Outage Form

 How to Add a Filter Condition to the “Add” List Popup in the Affected CIs Related List on the Outage Form (ServiceNow)In ServiceNow, when working with the Outage form, the Affected CIs related list allows users to associate Configuration Items (CIs)...

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Generic request

Hi everyone, we are trying to implement a generic request to be used when none of the items of the Catalogue applies to a miscellaneous case, not standarized.  What would be the most simple workflow for something that has just a title and a descripti...

CoralE by Giga Contributor
  • 2600 Views
  • 3 replies
  • 1 helpfuls

Computer ACC Discovery - Network Card (LAN + WLAN)

Hi, I have the following challenge. We are collecting Information from PC/NB via ACC, but it just gives us back one Network Card (the currently active one e.g. LAN), the inactive one isn't considered (e.g. WLAN) Anyone has an idea why? Best regards,F...

Frank Eck3 by Kilo Guru
  • 395 Views
  • 1 replies
  • 1 helpfuls

Create Discovery Schedule - Failed

Task Details :Discovery Schedule:Name: Windows and Linux Server ScheduleRun: Weekly on Saturday at 2amDiscovery IP Ranges: 192.168.16.11, 192.168.16.12 (Use Enter new IP ranges to quickly add the 2 Ip addresses.Error:Earlier, there was an issue with ...

NAVACHANIKA by Tera Contributor
  • 509 Views
  • 1 replies
  • 0 helpfuls

Resolved! SCOM 2022 version not found

Hi, We are using Integrations Launchpad to Integrate SCOM 2022 with ServiceNow. However, we are facing this issue:We have followed all the steps in the document - Configure the SCOM connector instanceAnd have uploaded the .dll files in ecc_agent_jar ...

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