Is there any way to change windows Agent-client-collector log location?

[한균우]

Hi All,

I changed acc.yml file's windows log location parameter.

==> Windows location : C:\Servicenow\agent-client-collector\log

But still winodws log is generated at C:\ProgramData\ServiceNow\agent-client-collector\log\acc.log

Any advice?

[Community Alums]

Hi @한균우 ,

For Windows: The location specified by the log-file configuration flag. The default location is: C:/ProgramData/ServiceNow/agent-client-collector/log/acc.log

If the C:/ProgramData directory is hidden (such as on older Windows versions), change the Explorer filter to show hidden elements.

These are the default Log parameters:

log-file	The log file location. Default = Windows: C:/ProgramData/ServiceNow/Agent-client-collector/log Linux: /var/log/servicnow/agent-client-collector/acc.log
log-file-and-stdout	Write logs to the stdout file. Default: false.
log-file-max-age	Maximum age, in days, of the log file before it is rotated out of the system memory. Default: 3.
log-file-max-backups	Maximum number of log files that can be stored before being rotated out of the system. Default: 3.
log-file-max-size	Maximum size, in MB, of the log file before it is rotated out of the system memory. Default: 10.
log-level	The log level to be measured by the logs. Available options are: Panic, Fatal, Error, Warn, Info, Debug. Default: Info. The specified log level represents the lowest level of events displayed in the log. For example, a user who specifies Error sees all Error events, as well as Fatal and Panic events.

I don't see other options to change the log location but if you want to do it anyways then configure the agent to use the alternative account (local system/ad whatever you choose) during the install using the install parameters.

[한균우]

Hi @Community Alums ,

Thanks for kind reply,

I already use install parameter but PrograData/servicenow directory is not moved.

The log file is located in the PrograData\servingenow directory, which has not been changed.

Hank.

[Community Alums]

Hi @한균우 ,

Then unfortunately, you cannot change.