isUpdate is falsely true even no update is happening

[jugma]

I'm creating import to Configuration mgmt, cmdb_ci_server class.

i'm trying to log all different actions for the data, updates (few different options) and inserts.

insert is easy, no problems there.

but, update cannot be achieved as system pretends to be updating everything (except Inserts) everytime EVEN nothin has Changed.

any reason for that ?

Any way to log correctly all different updates.

have tried all variables of isUpdate, all different Ignore's and in everywhere (transform map script, transform script (onAfter, onBefore etc...)

Thanks,

Jake

New to ServiceNow...

[sergiu_panaite]

Hi Jake,

Are you referring to "action" transform script variable? As that variable can only be "insert" or "update":

http://wiki.servicenow.com/index.php?title=Transform_Map_Scripts#Transformation_script_variables&gsc...

Otherwise, can you please provide an exact example?

[jugma]

well, yes and no

this is no longer problem.

I believe that i were just doing things in wrong place

[dalton1]

Hi @jarrko auvinen and sergiu.panaite,

Do you have update/s on this? I am also experiencing this. I am always receiving the value of True in isUpdate and value of "update" in action variable even if I am importing records that are non existent on the target table. Kindly help!