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Resolved! Agent client collector issue

Hi All, Good day!As part of agent client collector implementation, I am seeing an issue where agent record itself is getting inserted into 'cmdb_ci' table with a new class 'agent client collector' which doesn't look right. Please let me know if anyon...

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_navin9898 by Tera Expert
  • 2472 Views
  • 4 replies
  • 2 helpfuls

Resolved! How to Manually Register Certificates

Hello, I would like to demonstrate the Certificate Inventory and Management feature to a customer. However, since I cannot set up a Mid Server in the PDI environment, I want to manually register some expired or soon-to-expire certificates. I uploaded...

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honamiUeo by Tera Contributor
  • 3768 Views
  • 10 replies
  • 10 helpfuls

Event table storage limit?

Is there an upper-limit on how many events that ServiceNow Event Management can handle? I have a customer who's calculated that they'd be sending about 6 million events at around 3 TB of data per week. I know there's a blurb saying that SN Event Mana...

Prevent a specific discovery source from updating a CI

I have a CI that is flipping continuously between two discovery sources (Logic Monitor and ServiceNow). The reconciliation rule is set up for "All Attributes" Discovery source 1. SG- SCCM 2. ServiceNow. The rule is inherited from the Computer class. ...

Khill by Tera Contributor
  • 960 Views
  • 2 replies
  • 0 helpfuls

Relationships between network devices

Hi,I am new to Network discovery, we are trying to discover network devices with SNMP.I did the setting as written in the documentation in ServiceNow ( add the Mid server to ACL and use SNMP v2 and 3 cred).I was able to discover the network device, b...

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menashe aka by Tera Contributor
  • 1790 Views
  • 5 replies
  • 1 helpfuls