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Forum Posts

Effective monitoring of Windows services

Hi, we want to use ACC-M to replace our SCOM monitoring environment. I'm currently investiging a effective way to monitor Windows services in our environment. I had a look at the OOB checks using winchecks.exe together with the check-windows-service ...

tschneider by Tera Expert
  • 1124 Views
  • 2 replies
  • 0 helpfuls

DigiCert certificate Discovery issue

Hello Community, I have set up DigiCert discovery to scan for certificates but it's giving below error.  "status" : "GRACEFUL_TERMINATION",
"message" : "Certificate List is Empty - Please check Credentials and Configurations (ca_api_url, ca_api_v...

SFTP Step: Copy Attachment to SFTP Server

How to use this action step and send an attachment to MID Server. Can any one provide me step-by-step details.   I did tried to implement but got error : Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server

cmdb_sam_sw_install and Discovery

Does anyone find cmdb_sam_sw_install table straight up unwieldy?  It keeps a lot of stale records, the discovery sources often don't use the active flag (InTune keeps them active flag at false, ACC Visibility marks it as true) at all, or poorly at be...

ctsmith by Mega Sage
  • 4095 Views
  • 8 replies
  • 1 helpfuls

How do subsequent discoveries work with ACC-V?

Hi, I'm trying to get my head arround how ACC-V discovery works, I kinda get the first one, but for the later disoveries, does it try to collect all the info from the device and process it in the instance? or does it just check for new/changed inform...

b__JoaquinF by Tera Contributor
  • 491 Views
  • 1 replies
  • 1 helpfuls

Mid Servers not visible in my instance

Hi all I have  done a new MID server installation. The MID server installed and connected successfully. No error in the log also. The mid server is reflected in the list of services in my system also. But the mid servers are not visible in my instanc...

RaviRaja1 by Kilo Contributor
  • 6247 Views
  • 14 replies
  • 3 helpfuls

Service Mapping - Entry Point

Our CMDB uses an agentless discovery. I'm having limited success with my service mapping even when using IP address of entry point (web server usually). We have 20-30 domains in our environment, and the DNS doesn't always resolve, so I usually use th...

gernst by Tera Contributor
  • 1229 Views
  • 2 replies
  • 4 helpfuls