Need Lab session for Event Management from Basic
Need Lab session for Event Management from Basic
Forum Posts
Resolved! Hard to understand Datacenter, Zones, Computer Rooms and racks
Hi all, I'm trying to create CIs for racks, datacenter, datacenter zones. computer rooms.It's hard to understand. Please help me. Customer wants to use hierachy for "datacenter buildings" -> "floors" -> "rooms" -> "racks"Is "datacenter building" is d...
DataPower Domains Discovery
Hey Guys, Is there any out of the box classifier for below pattern? DataPower Data Power [cmdb_ci_app_server_datapower] If there is no OOB classifier, Any guidance on creating a one is highly appreciated.
Resolved! Is there an alternative for g_form.isNewRecord()?
Hi I want a similar method as g_form.isNewRecord() to return true on the submit of a form to be used as a condition for changing a field value using:"g_form.setValue('u_customer_state', 'Assigned');" as this work everytime when i use it in the else p...
Discovery: Set location for wireless access points, Network switch pattern in an extension
We have created an extension to Network switch pattern for wireless access points, it creates records but does not populate location. How can we populate location?
VM instance servers not getting updated in CMDB via Discovery
Summary:I'm encountering an issue where VM instance servers are not getting updated in the CMDB during Discovery runs.Details:Issue Description:Affected class name - cmdb_ci_vm_instance I’m facing an issue where VM instance servers are not updating ...
RUN A DISCOVERY ON LINUX SYSTEM WITHOUT CREATING A LOCAL USER
Any Discovery pro can help me out of this situation where we want to run discovery on linux machine without creating the local user.Because we have implemented Ockta ASA (Advanced server access).Which don't really requires local user to be created on...
Servicenow SCCM Job for software last used
We are trying to import software data for sccm 2019 . But when the scheduled data import executes for software last used the mid server field in software last used data source is cleared by the import user and import is not running. What is the solut...
Pulling ifAlias from switchports
My goal is to pull the ifAlias value from the Cisco switchports as follows. - If a specific value is contained within ifAlias - then extract a specific value from ifAlias - use that value to pull the sys_id from the company table - use the sys_id to ...
Resolved! How is this field calculated on alert "sn_priority_group" ?
Hello everyone, Can anyone please let me know how this field is calculated on alert "sn_priority_group".The value of this field is further used to calculate Impact and Urgency in the flow. Any quick help is much appreciated.Thanks in advance! Regards...
Resolved! Show group members for a selected user on a catalog item form
I've been searching the community but nothing has come up that will work for me. I'm trying to enhance a catalog item we have that is for managing group membership. We'd like the person submitting the request to be able to select a user from a list a...
CAPI vs Pattern based discovery for Azure
Hi all, technically what is the difference between CAPI based and Pattern based discovery? As per my understanding, Pattern based discovery used ECC Queue and worker threads for processing the input received. Is this the same for CAPI based, or does ...
Retrieve Updated RAM Value on Window Server Without Rebooting the machine using ServiceNow Discovery
When running discovery on a Windows server, the RAM value is retrieved from the registry. However, this value may not reflect any recent increase in RAM on the machine. To fetch the updated RAM value without rebooting the machine, you can use the fol...
Discovery Credential check automatically
Hi All, I have a requirement to automate the process to check the Discovery credential automatically and create a corresponding task in sc_task table. I create one flow and check the record in IP affinitity table but it's not working as expected, Som...