Key Value not getting updated for AWS service account

Rutuja K
Giga Guru

‎09-27-2024 01:21 PM

Hi,

 

We have master and child cloud discovery setup. For few AWS cloud service account, key value in cmdb_key_value table is not getting updated, for few accounts duplicate key value pair getting created instead pf updating old one.

 

Could someone please help me with troubleshooting?

 

 

Thank you!

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Narsing1
Mega Sage
In response to Rutuja K

‎10-01-2024 10:08 AM

The configuration looks good to me.  Can you also try with this

  • can you update the Pattern to 1.18.0 and see whether it resolves the issue. (Discovery and Service mapping patterns 1.18.0)
  • Try with cleaning up the existing key values for a cloud service account for testing purpose.
  • Can you observe if you have any records under "cmdb_ci_cloud_key_pair" table to have related cloud service account fingerprint.
  • Also on the related entry table where identifier is "cmdb_ci_cloud_key_pair", change the criterion attributes to have only "Key"

Thanks,

Narsing

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