MID Server Service Account

[paaston]

I'm trying to setup a MID server using mid-windows-installer.vancouver-07-06-2023__patch9-hotfix2b-07-22-2024_08-06-2024_1737.windows.x86-64.msi on a Windows Server 2022 VM and I cannot validate MID Service Settings to proceed with the installation.

I'm running the installer in an elevated shell.

I've created a local user (non-admin) and checked I can log in to the VM with it. I've given it log on as a service permission. I've also tried adding the service account with the + button in the wizard.

I've specified a MID Server Name of MID_Server_UoB_Dev_IT-01 - does this have to match the hostname of the server or is it a soft field?

Everytime, when I attempt to 'Validate MID Service Settings' i get a response of 'Invalid Service Account' - msiexec log attached.

I've tried this on 3 different servers within my organisation and the same issue everytime, but it has worked on a non-organisation VM, which leads me to think it's either something on our VM image, or our Group Policies, or some other restriction somewhere. 

Any advice gratefully received!

[paaston · Accepted solution]

Solved by downloading the zip file and editing the config file so that the service runs as Local System.