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Mid server user not changing the Field values automatically through Discovery

SayanG838505890
Giga Contributor

an hour ago

Hello Team,

There is a Scheduled discovery with user "OOB_MidServer_3".

The Mid Server user updated the value of 

  • Hardware Status- Retired was Installed
  • Operational status Retired was Operational.
    SayanG838505890_0-1763044337696.png

     



    Again the user OOB_MidServer_3 has updated the value of the fields.
  • Install Status Installed was Retired
    But this time Operational status field value didn't change.

    SayanG838505890_1-1763044360722.png



    How to debug why the Operational status field value didn't change

    Thanks
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