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Model_ID Population in Switch Discovery

Venkata Subbar1
Tera Contributor

3 weeks ago

In Network Switch pattern I have deleted the step "Insert model to cmdb_ci_ip_switch" but still Discovery is populating/Updating the Product ModelID

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6 REPLIES 6

AbrahamS6887152
ServiceNow Employee
ServiceNow Employee

2 weeks ago

Disable a specific step in the pattern, not delete it.

Clear the snmpSysOID model information that matches the switch devices.

Save and publish the pattern, no other modifications.

Venkata Subbar1
Tera Contributor
In response to AbrahamS6887152

a week ago

 

 

Please help how to Disable the Particular step in Pattern. I have removed the model and manufacturer from SNMP OID but some of the CIs are getting populated with diff model _id.

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