my pdi is freeze

[alphasangam]

I am unable to practice due to the above error... What should I do without requesting for new instance. All my data has stored in this current instance only. 

#instance freeze 

[glideFather]

ahoy @alphasangam,

there's nothing to do about it but wait.. it happens to all of us here and there, it's due to the operational difficulties the PDIs face.

If I remember correctly you can request an email notification once it's ready or you can occasionally check the status at the PDI from Developer Portal?

Go to https://developer.servicenow.com/dev.do#!/manage-instance and click the Refresh button.

Last thing you can do is to release the current PDI and request a new one but not only you will lose all the unsaved progress and data but there might be queues of people waiting for a PDI to be granted for them..

[AndersBGS]

HI @alphasangam 

Basically not much you can do as there is no support for PDIs. Your only option is either to release the instance and request a fresh installation or wait till it comes back normal.