my pdi is freeze

[alphasangam]

I am unable to practice due to the above error... What should I do without requesting for new instance. All my data has stored in this current instance only. 

#instance freeze 

[Aditya_hublikar]

Hello @alphasangam ,

Don’t worry, buddy. This has been happening with multiple users these days. My instance also went offline after some time, but it came back online on its own.

You just need to wait for some time and then try logging in again. In rare cases, the instance may not come back online. If it still doesn’t come back after waiting for a while, you can release the instance and request a new one. Always remember if you are working on business requirement in pdi then always take its backup even work is done or in progress  , so if unfortunately pdi get offline it will not affect your work .

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya