not getting the "oid or sysObjectID" back from the switch

Prasanth Alapa1
Kilo Contributor

‎09-19-2017 10:29 AM

snmp classify probe is not fetching sysobjectid of cisco switch. what are the next steps?

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Arindam Ghosh
Mega Guru

‎09-19-2017 10:36 AM

Can you please elaborate more.


Prasanth Alapa1
Kilo Contributor
In response to Arindam Ghosh

‎09-19-2017 11:00 AM

payload xml which is the outcome of the SNMP-Classify probe doesnot contain sysObjectID. so, it cannot identify manufacturer and model of the switch which are defined as such in system SNMP OIDs. Rest of identification/expolration works fine and all cmdb properties are being updated correctly. Is there any configuration that needs to be done form switch side?


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VivekSattanatha
Mega Sage
Mega Sage
In response to Prasanth Alapa1

‎09-20-2017 12:33 AM

Hi Prasanth,



Perhaps SNMP not configured properly on that Switch. Check with your network team and ask them to reconfigure.



Regards,


Vivek


Ernesto Costa
Kilo Contributor

‎11-13-2018 11:32 AM

Hi, have the same issue:

 

<sysName oid="1.3.6.1.2.1.1.5" type="SnmpOctetString">BGUSOF16.xxxxxxx.com</sysName><sysUpTime oid="1.3.6.1.2.1.1.3" type="SnmpTimeTicks">814784098</sysUpTime><sysDescr oid="1.3.6.1.2.1.1.1" type="SnmpOctetString">Cisco IOS Software, IOS-XE Software, Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 03.07.01E RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2015 by Cisco Systems, Inc.

Compiled Tue 28-Apr-</sysDescr>

 

I have no other field in the "SNMP - Classify:"payload with "SnmpObjectId". 

 

How does classification works on this cases?

 

Regards

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