Hi, I created an event rule when I am testing it, the alerts are not getting created. But I can "Event Rule is picking up on the Event" and creating an Anomaly Alert instead of Alert. Can someone please guide me how to trigger an Alert instead of Ano...
For 'Integrate Azure Monitor with basic authentication' with Servicenow Event management, need to add below URL in azure action group-https://<username>:password>@<instance-name>.service-now.com/api/sn_em_connector/em/inbound_event?source=azuremonito...
How do you set CIs that you've entered manually to a "Discovery source" of "Manual entry?" I don't really want to add this to our forms as a required field, but I want these CIs to play nicely with the IRE and to give us more complete information. I'...
Hi everyone, We are currently unable to discover Oracle PDBs (Pluggable Databases) through the discovery process.We already have Oracle database containers, clusters and services been discovered Documents we are following: Oracle Database 12c discov...
Hi Team, I have configured the Applicative credentials and perform discovery on the Linux server. It got discovered but instead of falling the record in cmdb_ci_db_ora_pdb_instance table it was updated in cmdb_ci_db_ora_instance table. It was not not...
Hello - We are having an issue that we are working through with support but I wanted to ask if anyone has run into the same issue as us and if you were able to find a workaround. We are trying to discover Oracle CDBs and PDBs and have found that we...
I wanted to know what types of integration are available in in ITOM process
What is the best way to organize discovery schedules for a global organization? Any tips on creating an IP range set or application that helps manage existing IPs and Subnets?
Hi Team,Is there a Tag Governance Policy for checking the length of the value. The use case is to check if a tag key value is 5 characters. eg; Tag key is abc. abc value must needs to be 5 numerical characters. Ifabc is less than 5 characters , then...
Should Start/End Date values on a maintenance task aka Change (CHG) in ServiceNow, include the time to implement task, validate task, monitor task, update task, and review task which could take up to several days? or only the actual change work (chan...
Hi, I have an requirement where if i receive an event for the first time, i need to create an Alert and if the same event comes again in the next 30 minutes, i should not create an Alert, rather update the existing one. I should create a new Alert f...
Hello my fellow ServiceNow Enthusiasts, Would just like to check with you guys if ServiceNow can discover Telecom Equipment using Discovery. Thanks,
Hello CommunityI am facing this error, please help how I solve it
Hello CommunityI am facing this error, please help how I solve it
I have a list of windows servers which i want to add to a discovery schedulei want to use the encoded query on the windows server page and add the ip addresses to a specific discovery schedule via a fix script can someone help me with that please?
