Nutanix Discovery

[alan_death]

We recently set up a Nutanix environment and I'm trying to run Discovery on it and getting errors in the pattern that I can't make any sense of. It created 1 CI called 'PrismCentral@No Source' and that's it. See attached error. Several of these errors show up in the pattern log and they're all essentially the same. Can anyone tell me what this means? 

 

[AJ-TechTrek]

Hi @alan_death ,

Please cross check the configuration you made for Prism Central are correct , also you have access the required API Elemenst, Refer the below documents just to verify again each and everything.

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mappin...

Also apart from there these articles which help to troubleshoot the issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0789251

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0871111

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0819271

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

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[devarakondahk]

@alan_death did you got any result later, because i am also facing the same issue now with NutaNix discovery 

[alandeath]

Unfortunately, no. And got busy with other things and haven't gotten back to this yet.

[Kiran Gundap5]

Check if you have added Prism Central IP address correctly.