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OCI Cloud Discovery Failing at "Oracle OCI - Datacenter (LP)" with resource_response=[]

Shweta
Tera Contributor

Hi All,

I'm configuring ServiceNow OCI Cloud Discovery and facing an issue during datacenter discovery.

Current Status

  • MID Server is Up and Validated
  • MID Server capabilities = ALL
  • Oracle API Credential is configured successfully
  • Cloud Service Account validation is successful

Issue

Discovery fails in the following pattern: 

Oracle OCI - Datacenter (LP)
 
Error:
The API response is not valid. Failed Condition(s): [(${resource_response} : value=[]) IS NOT EMPTY ]
 
ECC Queue shows:
{
"status":"GRACEFUL_TERMINATION",
"results":{
"items":[],
"relations":[],
"references":[]
}
}
 

It appears the pattern executes successfully but receives an empty response (resource_response = []) when attempting to discover OCI datacenters/regions.

Has anyone encountered this issue before?

Specifically:

  • Are there any OCI permissions required beyond read all-resources in tenancy for Datacenter Discovery?
  • Does the OCI user need additional permissions to enumerate Regions or Availability Domains?
  • Are there any known issues with the Oracle OCI - Datacenter (LP) pattern in recent Discovery content versions?

Any guidance would be greatly appreciated.

Thanks,

Shweta

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