DataCenter Documentation - where to put items in ServiecNow
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an hour ago
We are in the process of transition our IT "documentation" from its current location into ServiceNow. A large majority of it is going into the Knowledge Base which is perfect for How-Tos however there are some items that we are not sure what to do with.
Information Technology/Data Center items such as:
1) ISO files (for instance VeeamRecoveryMedia.iso)
2) License files (.lic files)
3) Purchase and Renewal information
4) Various reports: Preventative Maintenance, Device Health Check
What module(s)/location(s) in ServiceNow would work well for the type of information listed above?
Thanks.
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