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Opsgenie connector support CI mapping on incident?

komalan_a
Tera Contributor

Hi , We have opsgenie configured to generate incidents.Support team is manually updating the configuration item on incident.Does the connector support auto mappings of related CI.Anyone aware ?

 

Note:Event management is not installed.

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @komalan_a 

 

Can you post your question to https://community.atlassian.com/ 

 

Refer:

https://support.atlassian.com/opsgenie/docs/learn-about-opsgenie-edge-connector/

https://community.atlassian.com/forums/Opsgenie-questions/OpsGenie-gt-ServiceNow-integration-Alert-v...

https://community.atlassian.com/forums/Jira-Service-Management/Opsgenie-alerts-not-auto-linking-to-J...

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti