Permission issues with credentials

js222359
Tera Contributor

I'm working on a web hosted application which uses pattern based service mapping.

The application is hosted on a load balancer, the application has multiple app servers and db servers as other components.

I'm getting errors on the application cluster related to sudo commands not being found which is discovered just below the load balancer.

All my components have been discovered into cmdb.

I'm getting these authentication sudo commands permissions issues, into the app server which is preventing the db servers from not being able to successfully discover into CMDB. I logged onto the app servers and verified the commands being ran cannot be ran as the packages/services are not installed/running. 

 

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6 REPLIES 6

Were you ever able to find the solution to this?  I am getting the same error myself.  When I test the credential itself directly from the credential record it works fine.

I was told activemq and consul are not installed on the device, which are not needed for Discovery (which is why it passes the credential test)  but are needed for Service Mapping.  Trying to coordinate with the Linux admins to get that addressed.