"Software Uninstall Persistence in CMDB After Removal from Endpoint"
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05-06-2024 12:36 AM
Hello everyone,
I'm encountering an issue where software that has been uninstalled from a user's computer still appears as discovered in our Configuration Management Database (CMDB) within ServiceNow. Despite the uninstallation process being completed on the endpoint, the CMDB continues to show this software entry.
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Discovery
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