"Software Uninstall Persistence in CMDB After Removal from Endpoint"

akshayamech
Tera Contributor

Hello everyone,

 

 

 

I'm encountering an issue where software that has been uninstalled from a user's computer still appears as discovered in our Configuration Management Database (CMDB) within ServiceNow. Despite the uninstallation process being completed on the endpoint, the CMDB continues to show this software entry.

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