How to integrate AWS Cloud-Watch with SNOW (Event Management) for receiving Alerts?

[Shaun5]

Hi There,

There is an the initiative to integrate AWS Cloud-Watch with SNOW (Event Management) for Alerts to be sent to our Production Operations  for Production Cloud Server monitoring.

Do anyone know if there is a ServiceNow connector for this integration or how anyone would normally recommend integrating this?

The integration needs to take place fairly quickly.

Thanks for any feedback you can provide around this.

Shaun

[Rahul Priyadars]

I do not think anything in built for this. Refer below URL for some guiding steps.

https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/aws-events-transform-script.html

https://aws.amazon.com/blogs/mt/how-to-automatically-create-an-incident-in-servicenow-from-an-amazon-cloudwatch-alarm/

Regards

RP

[Shaun5]

Hi Rahul,

Just a follow up around this integration, is the listener transform script that is configured for SNS messages, can it be configured to accept alerts through lambda?

 Thanks.

[Ashutosh Munot1]

HI,

We do have this integration using REST API. Initially we used this:

https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/event-management/task/aws-events-transform-script.html

Then we moved to Table API.

Thanks,
Ashutosh

[Shaun5]

Thanks Ashutosh. Sorry what do you mean by moved to Table API?

Someone mentioned to me today that I needed to download the latest Event Management Connector app from servicenow store which had a connector for AWS Cloud Watch. Does that sound right?