RMSOCK command running continually after disabling the System Property mid.sa.use_rmsock

MonzaniWill
Tera Contributor

‎01-09-2025 07:03 AM

After running discovery on an AIX server in our environment, the RMSOCK command starts along with the aix_netstat_command.sh script and remains active for several hours or even days.

I did some research in the community and found article KB0869120. The suggested solution is to set the mid.sa.use_rmsock system property to false. This solution has already been applied in our instance, but for some reason, this script (aix_netstat_command.sh) is called during discovery and executes the RMSOCK command.

 

I tried to find some document that explains more about "mid.sa.use_rmsock" but I didn't find anything. I also couldn't find this system property in any script within the instance.

 

Any help will be welcome.

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jwstyles
ServiceNow Employee
ServiceNow Employee

‎05-30-2025 01:50 PM

KB1590167 - High CPU utilization due to ServiceNow discovery commands running on AIX servers in the background

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1590167

 

PRB1732616 seems to be for this same issue.

It shows fixed by in Xanadu, but also mentions installing lsof so it is used instead of netstat.

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