Service Graph Connector AWS

Bhushan Bagi
Mega Contributor

‎12-05-2022 07:24 AM - edited ‎12-05-2022 07:28 AM

Hello Team,

Recently I configured the Service Graph Connector for AWS [Version 1.5], I have observed the below Issue.
Problem Statement:
The Graph Connector for AWS fetches the data via IntegrationHUB ETL in which for server table [cmdb_ci_server] the default mapping has done for the 'Name' attribute as 'cleansedName'.
But 'cleansedName' attribute is getting IP Address details [EG: ip-10-10-00-00] instead of actual server name.

Change Tried:
Hence I tried to modify the mapping of the same to another attribute from staging table as 'ec2Name' which has the name details from AWS and same has been mapped to 'Name' attribute of Server Table.
Post running the ETL after the above modification there is no change in the output for 'Name' attribute in server table and still we are getting 'cleanedName' value as per the connector design.

Screen shot attached for reference.


Kindly suggest how fix this problem/Issue.



Preview file
112 KB
Preview file
74 KB
0 Helpfuls
  • 1,145 Views
3 REPLIES 3

Pranav Patil
Tera Contributor

‎10-02-2023 10:25 AM

Hi @Bhushan Bagi  

Did you get an update for this one ? Even I am facing the same issue where servers not properly classified into windows and linux classes 

0 Helpfuls

heptane
Tera Contributor
In response to Pranav Patil

‎10-02-2023 05:58 PM

For correct name after mapping to ec2Name, check your Reconciliation Definition as well for Server class for SG-AWS discovery source, if absent then add also add for status  etc. field.

 

For classification it depends on SSM data, check if you are getting 

heptane
Tera Contributor

‎10-02-2023 05:59 PM

@Bhushan Bagi wrote:

Hello Team,

Recently I configured the Service Graph Connector for AWS [Version 1.5], I have observed the below Issue.
Problem Statement:
The Graph Connector for AWS fetches the data via IntegrationHUB ETL in which for server table [cmdb_ci_server] the default mapping has done for the 'Name' attribute as 'cleansedName'.
But 'cleansedName' attribute is getting IP Address details [EG: ip-10-10-00-00] instead of actual server name.

Change Tried:
Hence I tried to modify the mapping of the same to another attribute from staging table as 'ec2Name' which has the name details from AWS and same has been mapped to 'Name' attribute of Server Table.
Post running the ETL after the above modification there is no change in the output for 'Name' attribute in server table and still we are getting 'cleanedName' value as per the connector design.

Screen shot attached for reference.


Kindly suggest how fix this problem/Issue.



Check Reconciliation Definition for Server class for SG-AWS discovery source.

 

Please Mark answer as correct if helped.