Service Graph Connector for Intune - retiring devices

Frank47
Tera Contributor

Hi,

 

We recently migrated from SCCM to SG-Intune for discovering our client devices (Laptops and Mobile devices).

So far everything looks to be ok but we are having some issues with devices being retired when they are still available in Intune.

 

There does not seem to be a state change when a device is decomissioned so the device just stops coming in. We made a post-import script that retires the device when it is nog imported for 2 days in a row but that does not always seem to work like we expect.

 

Also, when it is retired and the device  rediscovered there is no trigger to set the state back to installed because the state is set bij the post import script and not by the actual import, so it updates the record but it remains retired. 

 

Has anyone thought of a more elegant solution to this issue?

 

5 REPLIES 5

adaguilar
ServiceNow Employee
ServiceNow Employee

An Idea has been created for this enhancement request. Feel free to vote on this for possible implementation on future releases. 


https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=7989903a47266e5077748d01426d438e&s...