Service Mapping triggered the horizontal discovery to find the host XXXXXXX, because this host was not in the CMDB. The horizontal discovery failed. See discovery status for more info.

[saikumar4]

Hi,

I have an Entry point and ran Service Mapping but got an errror message like "Service Mapping triggered the horizontal discovery to find the host IP Address(XXXXXXX), because this host was not in the CMDB. The horizontal discovery failed. See discovery status for more info."

I checked that IP Address(xxxxxx) is Discovered and existable in CMDB Table .

Can anyone suggest the root cause of this issue and relsoution.

Thanks and Regards,

SAIKUMAR 

serviceNowDeveloper

[Alexandro M G]

Hi.

I'm facing so similar issue in my instance. Can't solve it with the data shared in KB0610414, how did you solved it finaly? could you share some clue regarding how to do it?

Thanks in advance.

BR

[Poojamk]

Hi @Alexandro M G , were you successful in solving the issue ? I am facing similar issue. Please suggest. Thanks