Servicenow discovery License Consumption - How it happens ?

[Raj Mathan]

Hi Folks,

I am relatively   new to service now discovery. I'd need to know how the servicenow discovery license is consumed?.

Is it like for each server OS instance discovered a license is utilized ?

Thanks,

Raj

[Stijn Verhulst3]

Hi Raj,

as far as I know; at this moment the license costs for device based Discovery are based on the number of hardware devices found and stored by the Discovery application in your CMDB.

A hardware device is in other words a CI which is stored directly into the cmdb_ci_hardware table or stored into a CMDB table of which the cmdb_ci_table is a parent.

These can be found by following this link (do note you have to change the instance name in the URL):

https://YOURINSTANCE.service-now.com/cmdb_ci_hardware_list.do?sysparm_query=discovery_source%3DServi...)

However, I'd like to stress you should definitely contact your ServiceNow sales representative as license models evolve throughout time.

Kind regards,

Stijn

[Raj Mathan]

Thank you Stijn,

That helped a lot

[Ryan Zulli]

Hi Raj,

Just to add to Stijn, you can create a report using the following criteria ::

Table = cmdb_ci_hardware

Type = List

GroupBy = Class

Filter = DiscoverySource = ServiceNow

OR

Discovery Source = Service-now (depending on your version)

AND

MostRecentDiscovery relative to 90 days ago

(this used to be relative to 1 year ago, but I believe its recently been changed to 90 days)

[salu]

Hello,

Can some tell me why we are using the filter most discovery last 90days. Does it give all the count?

I am looking for a report how many license are being used till the time?

Thanks

Saranya