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Interest in new Discovery patterns

Hello.  I'm trying to gauge customer interest in ServiceNow creating OOB patterns for: 1. PowerMax storage devices 2. Azure Cloud Db   If these are of interest to you please comment below or send me a private message here on Community. Thank you!  

ATF - verify hidden values in drop-down

Hello.  Is there a way to set an ATF to verify that only the desired field value(s) are showing? To use a generic example, let's say on the Incident form there is a field called Impact with values of 1, 2 and 3.  But we only want values 1 and 2 to sh...

Phone Number E164 Field type OOTB Scripts

Hi, I tried to find the Scripts that work in backend for logic/validations for Phone Number (E164) but had no luck in finding them. As I am trying to implement the same validations and mechanism in the old Phone Number (string) field. And Customer is...

Windows server discovery error

Below is the message I'm getting into the discovery log:Get-CimClass : Access is denied.At C:\Dev_disc_HCPNTXSNOW02\agent\scripts\PowerShell\WMIFetch.psm1:421 char:20+ ... $reg = Get-CimClass -Namespace "root\default" -ClassName "StdReg ...+ ~~~~~~~~...

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Anmol8 by Mega Guru
  • 558 Views
  • 1 replies
  • 0 helpfuls

Probes to Patterns

Hello. I have a basic question revolving around the scripts to go from probes to patterns. In our instance, network devices have already been migrated, and apparently 1/2 of the windows servers have been as well. The 2019 and 2022 Classifications hav...

metric data (Event Management)

Hi Anyone implemented event & Metric for any tool. can you tell what is happening when we pull metric date via connector ?

venakula by Kilo Contributor
  • 1611 Views
  • 2 replies
  • 2 helpfuls

Model ID that should be classified under IP switch

Hi All,I have a question and need some help.  There's a model ID that should be classified under IP switch, but Discovery is currently identifying it as an IP Router. What could be the reason for this? Thank you.

GP001 by Tera Contributor
  • 228 Views
  • 1 replies
  • 0 helpfuls

Certificate Inventory Management Logs. Where can I check?

Hi, 1. https://www.youtube.com/watch?v=oUK8-yGfRv4 - I have followed this video and installed the plugins and followed the instructions said.2. I have activated the "tls_ssl_certs" port , I can see some data when I navigate to Certificate Management ...