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Bi-directional for SolarWinds

Hi All, I am trying to integrate SolarWinds Bi-directional with SNOW. There is one checkbox on pull connector for bidirectional which is not working. Provide me any suggestion so that I can enable the Bi-directional. Thanks & RegardsMirza Saquib Beg

How to Integrate Zabbix with ServiceNow via MID Server

I want to collect events from Zabbix and manage them in ServiceNow.We will use Connector Instances to collect events from Zabbix. The MID Server will gather the events from Zabbix and then link them to ServiceNow.【Question】What configurations are req...

Retired date field for virtual servers

Hi All, I trust this email finds you well.I have a requirement to add a "retired date" field in the cmdb_ci_server class to store the date a server is retired.The discussion is, where to add that custom field OR using the out of the box one. OOBThe o...

Discovery Failing for SAP Applications on Linux server

Hi all. I am able to discover my Linux server but the following on my Linux server is not getting discovered SAP applications,SAP HANA Database,SAP HANA DB Catalog.here are the discovery logsPlease suggest how i can discover them.I have been using in...

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RaunakK by Tera Contributor
  • 575 Views
  • 2 replies
  • 0 helpfuls

createOrUpdateCI failed error while transforming the data

Hi All,I need to import the data in "cmdb_ci_endpoint_nat" table and also need to apply IRE so i have written onBefore transform map script as below :(function runTransformScript(source, map, log, target) {// Call CMDB API to do Identification and Re...

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Appy2 by Tera Contributor
  • 482 Views
  • 1 replies
  • 0 helpfuls

Virutal Alert Creation - Event Management

Hello Everyone, I have a problem in primary alerts (i.e., Virtual Alerts created by SNOW). I was working on Tag based alert clustering, I can see there are more than 1 primary alert is being created for a group of Secondary Alerts. Lets say for an ex...

dhanrajb by Tera Guru
  • 779 Views
  • 4 replies
  • 1 helpfuls

Creating a Hierarchical Structure with Tag-Based Mapping

 I want to create a service map that represents the hierarchical structure of a data center using tag-based mapping. I am envisioning a hierarchical structure of CIs like the one in Image 1.  However, when I actually run the tag-based service mapping...

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discovery Probes vs Patterns

Hello, I am trying to understand, when are probes and patterns being used in servicenow discovery and how to identify from the current configuration , whether it uses probes or patterns? Any help will be appreciated. Thanks!  

Discovery Fundamentals On Demand

OPTION 1: COMMUNITY HELP PAGE:Use this community blog to post and respond to questions about the Discovery Simulator tasks available from the Discovery Fundamentals course on NOW Learning. The simulator tasks are designed to assess one's proficiency ...

Discovery Status Failure, Execution of pattern Kubernetes failed.

I have been working to add our Kubernetes clusters into SNOW and while most are working without issue, I have two that look to be working just fine but then fail on a final discovery step.  Working with the Kubernetes admin, he is showing no issues o...

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bharris by Tera Contributor
  • 537 Views
  • 2 replies
  • 0 helpfuls