Hi All, I am doing discovery using subnets, I am getting an error " Experts please suggest how to resolve the issue. any hekp would be highly appreciated. Thanks Regards VIkas
recently network team have changed the serial number for palo alto device ie moved for on premises to Azure and it got changed the serial number.as per SNMP OID we are still getting the old serial number only but when we checked with network team the...
My team was told we needed to purchase additional licenses to pull MECM data into the CMDB. I can't find any info on this and our rep doesn't know either. Do you know what licensing is required to pull MECM data in? Thank you for any info.
Hi Guys, I'd like to know if ServiceNow has the capability to automatically resolve incidents by taking actions such as restarting a server when it goes down during the remediation process For instance, in the event of a server outage, ServiceNow sho...
HelloI am looking for the alert message that would prevent self approval process in Service Catalog.I found few scripts online how to display message (and even to clear the name in the field), but it won't break the process. The last update is that I...
I have done the Migration from Probes to patterns but still the printer devices are using probes to discover . Is anyone facing the same issue and found any solution , printer devices are not creating any relationships as well and because of this it'...
Hi All,Can anyone help me to understand how we can establish the connection from BigIP source for event managements?I didn't find any relevant document for this. Kindly provide inputs. Thanks in advance! Regards,Ganesh
Hello, are there any further informaitons to ACC Security Fixes? I cant find anything in the Security Knowledge Base, no CVEs or anything else, I've just read stuff like: "Remote Code Execution via Custom Certificate Injection" https://docs.serviceno...
Hi Experts, How we can integrate OCI with ServiceNow Event Management. When at the OCI side, try to create a subscription using the URL provided in the SNOW push connector Instance, the Subscription state move to pending and ask to get the confirmati...
Hello Everyone. Mid server are getting down frequently in our instance but as soon as we login to the server in which mid server is hosted, status will be up in some time. In the agent log we could see the below error- RemoteGlideRecord failed to sen...
In Event Rule, I'm trying to fetch the CI from hostname of additional info field.field is - [{deviceDetails={type=ertyryt Unified Access Point, family=Unified AP, inventoryStatusDetail=NA, series=Cisco Catalyst 9120AXI Series Unified Access Points, m...
Hi, We have events coming from SolarWinds and are generating alerts and incidents accordingly. While we successfully acknowledged SolarWinds alerts using a REST endpoint, we are having trouble updating the "Incident Number" field on the SolarWinds al...
Hi Team,I want to get the details from the request item description Field to sctask Field.I have all the details in request item description like,What is your contractor's personal email address?: sfsd@mail.comWhat start date would you like for this ...
Hi GentsI hope the best for you! I write here because I'm involved on a credentials issue and I'm trying to exit asap.I started my work on a new customer and the actual support team of the platform told to me that they didn't have any KT (Knowledge T...
Hi AllI am trying to update the original assignement group this year created data but original assignement group not updating because audit table history_set date is clearing every 30 days.while opening the old record ,audit table history created dat...
