SNMP Integration with ServiceNow Event Management

Renu kumar
Tera Contributor

Hi All,

 

We have integrated some of the storage devices to servicenow via SNMP , how ever these devices are sending lakhs lof unwanted snmp traps unfortunately few of the devices dont have the control at source system to send required traps, I would like to understand if there is any other way to discard this unwanted traps at MID server.

 

3 REPLIES 3

cosek
Tera Contributor

What is an SNMP trap?

amit_bt
Tera Contributor

SNMP Traps

SNMP Traps are events that we wish to capture on any SNMP enabled device. Some event examples are; a service state (e.g. up/down) on a host, a hardware failure on a server, invalid login attempt on a network device or even a printer being out of paper. The trap requires the device to send a Trap to a SNMP Trap Manager which will be a service/application running on a Host system.

MIBs

MIB is short for Management Information Base. MIBs are files provided by a manufacturer (e.g. Microsoft) to define the attributes of a managed device and the state values for those attributes. MIBs are required to translate the SNMP data coming from the Trap.

Example scenario

amit_bt
Tera Contributor

SNMP traps are being send to MID server from devices (or MOM) over port 162 and MID server is receiver. You can control events after is landed to event table.