Step by Step setup for Network Discovery

[aashi_gupta291]

Hi all,

I’ve been tasked with implementing Network Discovery within our infrastructure, specifically for the following types of devices:

1. Load Balancer

2. IP Switch

3. IP Router

4. IP Firewall

5. Wireless Access Point

I’m looking for a step-by-step guide to help set up an end-to-end network discovery process for these devices.

If you have any documentation, suggestions, or can point me in the right direction, I’d really appreciate your support.

Thanks in advance for your help!

Best regards,
Ashi Gupta

[Harish Bainsla]

Hi @aashi_gupta291  check below link

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0752582

if my answer helps you mark helpful and accept solution

[Vasantharajan N]

@aashi_gupta291 - ServiceNow docs site provides you the complete guide about the discovery. Refer to the link below 

https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/concep...

Step 1:  Make sure Mid Server has SNMP capability.

Step 2: Configure the SNMP credentials if it's V1/V2 just SNMP Read only credentials required for V3 you need the user name and encryption data with passphrase is required. (This details you can get it from the Network team)

Step 3: Test the credential against the deice

Step 4: Configure the schedule (I would recommend to use behavior which help us scan only the SNMP port (UDP/161))

Step 4.1: Configure the IPs using the quick range related list of discovery schedule.

Step 5: Execute the Discovery schedule.

Step 6: Assess the log for any error

Step 7: Troubleshoot the errors.