Tags values not getting updated on virtual machine instance table.

[Nikhil kumar ma]

Hi Community,

We are working on one issue where values are updated on the "cmdb_key_value" table, but these values are not updated on the Virtual machine instance table under the All tag values. 

Please suggest some troubleshooting steps so that the latest values also update on the virtual machine instance side as well.

Regards,

Nikhil

[AJ-TechTrek]

Hi @Nikhil kumar ma ,

The tags field on CI record will not be populated with the discovery. The Tags are populated differently in Key-Value Pair Table i.e. cmdb_key_value. The table must be available in the related list of the record, if its not there then you can add it there by configuring the related list.

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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[Nikhil kumar ma]

Hi Ajay,

We are seeing the "All tag value" Tab on the virtual machine instance CI form. But the values are different when we compare the same in cmdb_key_value. In VMI table tags contains the old value not the updated value.

For more details, please find the attached screenshot.

Regards,

Nikhil