Time of log viewer and actual logs are different.

Hank Woo
Tera Guru

Hi all,

 

I have an issue about log viewer.

Time of log viewer and actual logs are different.

It seems like log viewer's time is nine hours ahead.

Do I miss something?

log viewer timedate.png

 

 

Regards,

Hank

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Might this be system time versus local time? Are you in a timezone which is 9 hours difference?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Hi Mark,

 

Yep. I'm in +9 hours timezone.

However, the timezone of the raw log date and the timezone of the SN-instance are the same.
What settings should I change to make the two timestamp the same?

 

Regards,

Hank.